Dog Policy

At Volume 1 we want to be as accommodating as possible to you and your four-legged friends.

Whilst we will always do our best to allow you to bring dogs in, priority must be given to ensuring everyone has an enjoyable time here at Volume 1 and therefore if we have customers with allergies or phobias of dogs then we will sadly have to ask that your dog remains outside the centre.

Guide dogs and assistance dogs are exempt from the below rules and allowed in all areas of the centre at any time.

Below are our general rules for bringing dogs to the centre:

• We allow well behaved, quiet dogs to be brought to the centre

• They must stay in the climbing hall area at all time.

• For hygiene reasons, dogs are not allowed in the café area.

• Please keep dogs off the climbing mats and away from the training area.

• If they make a mess, please clean it up straight away. We will help provide cleaning equipment if needed.

• We often have kids in the centre, please be aware that they may approach your dog so be aware and ready to assist if needed.

• If your dog repeatedly barks then we will sadly have to ask you to remove your dog from the climbing hall as this can be an unsafe distraction to climbers and compromise safety.

Dog access is not guaranteed and therefore we would advise calling in advance to check that there are no large groups in prior to bringing them down that could compromise your dog entry.

However, even if you have called in advance this does not guarantee entry and we may still have to turn your dog away as circumstances can change very quickly. Therefore please make sure that you have an alternative option for your dog should we sadly not be able to allow entrance to the centre.